Coming this December, Dr. Joseph Michelli releases his latest book, Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way. Driven is a first-hand look at how Mercedes-Benz transformed itself into a best-in-class, customer-obsessed organization.
Upcoming Book Release
by
Leah Doyle | October 8, 2015
Topics: News
Written by Leah Doyle
Leah originally joined SpeakInc in 2006 and currently serves as their Digital Marketer and Analyst. Originally from Southern California, Leah is a graduate of San Diego State University. She currently lives in Jacksonville, FL with her husband, John, and their two children. If she's not taxiing her kids to the ball fields, you can find her at the beach or a local coffee shop!
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