One of the most successful senior business communication executives, Mark C. Thompson has been a board member and advisor to Global 1000 companies and is Charles Schwab's former Chief Customer Experience Officer, Chief Communications Officer and Chief of Staff. During his tenure, the company’s customer assets grew ten-fold to more than $800 billion dollars in over five million client accounts, and continue to grow during the greatest economic storms in history. Thompson created the Schwab Leadership Series and worked face-to-face with many of the world’s best global leaders and entrepreneurs – from Richard Branson and Steve Jobs to Warren Buffett, AG Lafley, Herb Kelleher, Michael Dell, Bill Gates, Ford CEO Alan Mulally and Zappos founder Tony Hsieh.

Here are his talk titles:

1) Make Change Happen – How World-Class Teams Lead Change Faster

2) Make Sales Happen – Level 5 Sales Growth /Good to Great Performance

3) Seven Ways to Boost Profits - Customer Service that’s Built to Last

Here is his new video

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