Read Chip Bell’s Newest Book, Kaleidoscope!

by Leah Doyle | May 1, 2017

In his newest book on innovative service, Kaleidoscope: Delivering Innovative Service That Sparkle, customer loyalty, innovation & leadership expert Chip Bellfocuses on the importance of delivering the ”core” of a service experience in a fashion that is value-unique, not just value-added.

”Innovative comes from your core; it evokes an experience of genuineness, a sense that its source is deep, not superficial.”

Through Kaleidoscope, Bell reveals how to offer service that makes customers become zealous advocates. He shares the secrets of what it takes to evoke these feelings of affection inside customers, and how to inspire employees to provide innovative service.

More on Chip's newest book HERE.

Topics: News

Written by Leah Doyle

Leah originally joined SpeakInc in 2006. After holding a couple different positions within the company, she now serves as their Marketing Coordinator. Originally from Southern California, Leah is a graduate of San Diego State University. She currently lives in Jacksonville, FL with her husband, John, and their two young children, Abigail and Anthony. In her free time she enjoys reading, jogging on the local beaches and trails, teaching at her local church, and going out for coffee whenever she gets the chance!
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